Shipping policy
After you place your order, it will be promptly forwarded to our shipping team for processing. As soon as your order is shipped, you will receive a tracking number via email. We use a range of reliable shipping providers to ensure your delivery.
Processing Time
Our current processing time is 1-2 business days.
Standard Shipping Delivery Times
-
USA: 3-7 days
-
Canada & Mexico: 6-12 days
-
Europe & UK: 5-10 days
-
Australia: 3-7 days
-
New Zealand: 5-10 days
-
Singapore: 5-8 days
-
Other countries: 5-15 days
Please note: Depending on stock availability, items may be shipped from different international warehouse locations. In some cases, please allow an extra 2-4 business days for your order to arrive.
How do I track my order?
To track your order, simply wait for an email notification from us after your order has been shipped. It will contain a tracking number that you can use to monitor the status of your delivery on groundingwellsheets.com. Please allow up to 48 hours for the tracking information to become available.
If you do not receive your tracking details within 2 days of receiving the shipping confirmation email, please reach out to us at groundingwellsheets@gmail.com. Kindly provide your name and order number, and we will assist you in resolving the issue.
Missing items
In the event that you are missing items from your parcel, please contact us at groundingwellsheets@gmail.com. It's possible that your order may have been split into multiple deliveries. If we determine that an error occurred in fulfilling your order, we will promptly ship out the correct items using express shipping to rectify the situation.